“One Team” Serving New Students

Ryan Nellenback (left), OCC’s Director of Student Onboarding, is helping lead the One Team effort. He’s pictured with student Nathan Abdo in the Gordon Student Center Team Room.

Onondaga Community College’s new “One Team” initiative is giving incoming students personalized assistance as they navigate the registration process. Each new student is assigned a College employee who is a One Team member. That person becomes the student’s point of contact for anything he or she needs related to:

Sarah Gaffney

  • Financial Aid – Federal and State
  • Immunization Records
  • Certificate of Residence
  • Advisement

One Team members are constantly reaching out to their assigned students, making sure their questions are being answered and assisting them as needed. Our new One Team approach is the subject of this month’s edition of our podcast, “Higher Ed News You Can Use From Onondaga Community College.” Our guest is Sarah Gaffney, OCC’s Vice President of Finance and leader of One Team. You can listen to the podcast by clicking on this link. Enjoy the podcast!

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